Computer Services Great value computer and laptop repairs. Caspian IT offer a fast and professional door to door service for home and businesses users. Viruses, spyware and hardware faults fixed. Call Caspian IT FREE now – you’ll be glad you did.
Computer Repairs If you have a laptop or desktop computer that isn’t running like it should – Caspian IT is just a phone call away. Our fast and friendly service will get your computer running smoothly in no time. Call 07875 374630 Now.
Vigor 3300V Firewall The Vigor 3300V also has up to eight Voice-over-IP ports (via optional plug-in modules), providing PSTN integration and PBX facilities to provide a complete VoIP office solution.

Computer Services for Croydon, Crawley & Brighton

With no call-out fee and a no-fix-no-fee policy Caspian I.T. provides computer and laptop, repairs and services for the Croydon, Crawley and Brighton areas. TEL: 0208 406 1003

Rates are charged at £40 + VAT per hour for a home on-site visit (most issues resolved within first hour). And £50 per hour for Networked or Business systems.
Alternatively there is a fixed rate of £49 + VAT per computer, for a Collect and Return service where your system will be fixed and returned to you within 1-3 working days.

Every service for your computer. From a simple home laptop repair to a complex server network; Caspian IT offer a truly high quality service to help you keep your home and business running smoothly. Our experienced and professional network engineers are available when you need them: We come to your home or office. We also offer a collect and return service with a fixed price labour charge. An efficient fast and stable computer network is the bedrock of business success.

“I.T. can make a huge difference to a companies success – helping you get it right the first time is what Caspian IT do.”

If you’re wondering whether Caspian IT can help you with a computer problem you might have, the answer is most probably yes. We normally deal with home users or the owners of small and medium sized businesses. We not only repair broken laptops and desktop computers, we diagnose faults that might be caused by a virus or spyware. Caspian IT also offer a series of highly configured servers for sale that can provide you with an assortment of online services that maximise the flow of information in your organisation.  Full Story

Latest News & Tutorials

IIS 8 Enable static content compression – not working

The darnedest thing. I have ticked ‘Enable static content compression – not working’ and yet when I go to and yet I get an ‘F’ for Compress Transfer. It would seem that nothing is actually getting compressed whatsoever!

PHPBB3 General Error Could not get style data.

Try deleting everything in the cache folder, except the .htaccess and index.htm Whilst you’re at it you might as well quickly check that your ‘cache’ folder is writeable by your server.


LG 42LN575 issues. Network connection dropping and other bugs


Collecting and submitting detailed information regarding the problematic situation can speed up your inquiry process.

Submit information where applicable.

① Model Number (or Name) : LG 42LN575V
② Location of Occurrence (LG Smart World website, LG Smart TV, etc) : TV
③ Time of Occurrence : Intermittent
④ The ID Signed in at the Time of Occurrence :
⑤ The MAC Address or ESN Number : 10:08:c1:5B:FD:89
⑥ Internet Connection Type (Wired/Wireless) and Use of a Router : Wireless
⑦ Details of the Occurred Problem :

There are so many bugs in the code for your TV I don’t know where to begin. I have the very latest software update these are some of the problems:

Your search facility is bugged, sometimes the settings button doesn’t work. Sometimes listing lots of movies the cursor [highlighted box] jumps to the top of the screen and is unusable. Sometimes your TV completely locks up and only disconnecting the power fixes it.
Your wireless network connection is extremely unstable and during the course of watching just 1 film the connection will have to be re-established a number of times.

And that’s just the bugs in the OS. Do you think you will be looking at the programming again carefully and releasing a new / improved / fixed version?

Would you like me to program this for you?

I’m only trying to make your system better than it currently is.
Best wishes

Simon Nicol


Dear Nicol Simon

We have had no one else complain about this which suggest the problem is internal or network related, service or films freezing would mean the speed for the internet connection may not be high enough, please can you perform a speed test via the built in browser to confirm the speed the unit is actually getting?

Also make sure the router has no caps to the amount of devices connected and make sure the router is within a good distance.

Kind regards and thanks

Help desk

Thanks for your reply. I’m sorry to have to point out but you seem not to be understanding the issues that are actually going on.

Firstly I’d like to quickly explain my qualifications:

I am a Microsoft Certified Systems Engineer – This means I’m knowledgeable about computer networks. I have installed computer networks and security in places like Shoreham Airport. I have been a network engineer for over 11 years.

I have been a video games programmer for over 17 years, I have won arcade game of the year and other accolades over the years – This means I’m very good at programming.

What this all means is that you are not just talking to any old person off the street.


Let’s quickly go over these questions again:

You say “We have had no one else complain about this which suggest the problem is internal or network related”

If you Google “lg wireless connection problem” that there are 100,000’s of results. In one of the forums they were told exactly what you just told me that …no one else complain about this. Yes the are, that many people complaining.

The films are not being streamed over the internet, they are on my local network. OK? Internet speed is not an issue. No other laptop, computer or server looses the wireless connection. It is important that you understand this.

Everything; absolutely everything else is fine it’s just your LG 42LN575 that is loosing the connection. The signal strength is maximum. It is NOT my fault it is yours – please listen. Your TV has many, many bugs in it’s programming. OK?

Everyone else has the same problem. EVERYONE.

Most of your customers aren’t clever enough to use the features of your TV. They have a cable box, with wires and plugs. I on the other hand do know what I’m doing and I’m pointing out there are many bugs.

Please read this properly. Then read it again until you understand what I’m saying. I don’t mean to be rude and I’m not being. If you give me another silly response I will have to go over your head to your boss. And if he doesn’t respond properly I will go over his head. Until I get an acknowledgement that your software is bugged.

Your TV sometimes crashes. This is a programming problem. It is NOT MY FAULT!!!

Sometimes your TV needs to be unplugged from the power and plugged back in again! This is another problem with your programming. THIS IS NOT MY FAULT!!

How much more clear can I make it.??

Please forward this to anyone else on your team that isn’t you because you clearly haven’t got a clue.

Yours truthfully.

Simon Nicol. BSc, M.C.S.E

P.S. Both my questions and your replies are being posted to my website which receives over 6,000 visitors per month. Just sayin’

Malware: “Reminder: Your computer is not backed up, Backup Your Files Online Today”

Go to C:\Program Files (x86)\MyPC Backup.  In this folder there is an uninst.exe
file. Run this and re-boot your system.



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