Computer Services Great value computer and laptop repairs. Caspian IT offer a fast and professional door to door service for home and businesses users. Viruses, spyware and hardware faults fixed. Call Caspian IT FREE now – you’ll be glad you did.
Computer Repairs If you have a laptop or desktop computer that isn’t running like it should – Caspian IT is just a phone call away. Our fast and friendly service will get your computer running smoothly in no time. Call 07875 374630 Now.
Vigor 3300V Firewall The Vigor 3300V also has up to eight Voice-over-IP ports (via optional plug-in modules), providing PSTN integration and PBX facilities to provide a complete VoIP office solution.

Computer Services for Croydon, Crawley & Brighton

With no call-out fee and a no-fix-no-fee policy Caspian I.T. provides computer and laptop, repairs and services for the Croydon, Crawley and Brighton areas. TEL: 0208 406 1003

Rates are charged at £40 + VAT per hour for a home on-site visit (most issues resolved within first hour). And £50 per hour for Networked or Business systems.
Alternatively there is a fixed rate of £49 + VAT per computer, for a Collect and Return service where your system will be fixed and returned to you within 1-3 working days.

Every service for your computer. From a simple home laptop repair to a complex server network; Caspian IT offer a truly high quality service to help you keep your home and business running smoothly. Our experienced and professional network engineers are available when you need them: We come to your home or office. We also offer a collect and return service with a fixed price labour charge. An efficient fast and stable computer network is the bedrock of business success.

“I.T. can make a huge difference to a companies success – helping you get it right the first time is what Caspian IT do.”

If you’re wondering whether Caspian IT can help you with a computer problem you might have, the answer is most probably yes. We normally deal with home users or the owners of small and medium sized businesses. We not only repair broken laptops and desktop computers, we diagnose faults that might be caused by a virus or spyware. Caspian IT also offer a series of highly configured servers for sale that can provide you with an assortment of online services that maximise the flow of information in your organisation.  Full Story

Latest News & Tutorials

Google blocked a less secure app from accessing your account.

For goodness sake it gets irritating. Having the message “Google blocked a less secure app from accessing your account.” would seem like a security warning that needs immediate paying attention to do?

Having a message saying that IP address xx.xx.xx.xx tried to sign in to your Google account really doesn’t help at all.

Having a list saying:

Windows or,

Machine name, and then


How the blazes does that help in any way at all? Google – PLEASE THINK. I need the MAC (Machine access code). You see that way I can know exactly device is trying to log in. I have over a dozen devices at home connected to the Internet – at least! You see that way I can start the diagnostic process, but no. Google in this case are as bad as Microsoft’s error reporting: “Something, somewhere did something and now it isn’t working – We’re not sure what isn’t or how it happened, but we thought we’d just let you know with one of the World’s most irritating error messages.”

Looking through Google’s help topics is like being forced to read the whole of Tolstoy’s War and Peace and then finding nothing and attempting to actually contact a human being at Google is like trying to find a swimming pool in the Atacama Desert.

Thanks for nothing.

PS Vita stuck on Set the date and time.

Q. I hold the power button for 5 seconds or so until the PlayStation logo appears, then up comes the Photo sensitivity message then after that is the ‘Set the date and time.’ However no matter what buttons I press nothing happens. Any idea what’s going on?

A. You’ll kick yourself when you realise what the problem is. The PlayStation Vita is touch screen. Put your fingers on the screen and move them up or down to set the correct date.


Samsung M2070W Scan to PC – Not available (Solved)

Q. I used to be able to press the ‘Scan to PC’ button on my M2070W printer and scan documents wirelessly over my network to my PC but now I get the message ‘Not Available’ what’s happened?

A. For some reason the Samsung Easy Print Manager can loose it’s settings. Solving the problem is actually very straight forward.

Go to the PC you want to scan documents to and check that the Samsung Easy Printer Manager is up and running. Open up the print manager and go to the Scan to PC Settings tab at the top. Next make sure that where the Scan Activation option is, that the ‘Enable Scan from Device Panel‘ radio button is selected.


Next click Save


You’re good to go!

Best wishes



Can’t access ANY files on my Synology Diskstation after update of 17/12/14 (DSM 5.1-5021)

synologyQ. Absolutely stunning, the automatic software update of the Synology Diskstation that I received an email about, was applied on 17 December 2014 has now totally disabled ALL file access across my entire network.

I have shutdown and re-booted my Diskstation but I still I can’t access any of it’s files over the network. What gives? Here’s a copy of the email I received.

Dear user,
DSM 5.1-5021 will automatically be installed in 10 minutes. If you want to cancel the installation, please sign in to [machine name] and do it in the notification area.
Synology DiskStation

A. This isn’t the first time this has happened. Around 3 months ago Synology also released another “software update” that meant after around an hour of not being used the Diskstation would enter a ‘sleep mode’ from which it would never wake up thus disabling all network access to it’s files. It would take accessing it’s front-end via a web browser and rebooting the system to get things back and working again.

Now, yet again, Synology with release update DSM 5.1-5021 seem to have cocked it up even worse. In their wisdom Synology have decided that all Diskstations should automatically update their software whether you like it or not [citation needed]. This particular update screws everything up so badly that no network access to the files on your Diskstation is allowed at any time whatsoever whether you reboot the system or not.

If anyone from Synology should read this I would like to just make one thing very clear. This is a NAS drive OK? NAS meaning NETWORK ACCESS STORAGE. It would seem that the only thing it doesn’t do is provide Network Access Storage – It can do everything else – make the tea, host your WordPress websites etc…

If you use a Synology Diskstation for your company.

If you use a Synology Diskstation for the running of your company like I do. It is essential that you disable any automatic software updates

On a personal note I just have this to say and please excuse the language – I just wish they would stop fucking everything up. If it works just leave it!

The BIG question we’re all asking is “How long will it take them to realise just how much damage they’ve done and release yet another patch to fix all their other cock ups?”

Well I’m afraid your guess is as good as mine.

Best wishes



After having received quite a smarmy reply from James from the Technical Support Team to my question which provided no solution other than to mention everything was working at home for him – So I found the solution for myself.

This is what I did to fix the problem. It would seem that the NAS drive after having automatically downloaded the update doesn’t seem to check or validate the file integrity. Fortunately I could still communicate with my NAS drive through the web browser, so this is what I suggest you do. Then from a PC or Laptop go to the synology website and manually downloaded the update (In my case the filename was DSM_DS213j_5021.pat – the latest as of this post for my system) They have dropdown lists at the top of the page so you can select your exact model.

Then go to Control Panel > Update & Restore. Then on the DSM Update tab click on the Manual DSM Update button and browse to the path of the *.pat file you just downloaded. Click on OK.

The update process can take around 10 minutes. When it has finished just to be on the safe side – reboot your NAS drive system and you should be good to go!

Did this solution work for you? Has Synology broken your NAS drive yet again? Please leave a comment below to let me know!

Best Wishes




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