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Last Updated on Friday, 12 August 2011 11:01 Written by Simon Nicol Monday, 22 March 2010 02:45

This domain has already been registered with Google Apps. Please contact your domain administrator for instructions on using Google Apps with this domain…

I signed up a while ago with Google Apps for a website I’ve been developing on and off for over a year now. It’s one of those projects that I’m doing in my spare time, it’s destined to become quite a big website as it’s an online auction site and there’s rather a lot of work to do on it. Couple that with me being a perfectionist as well as having other projects that have come along that have taken precident over the development of this site and boom – a year and a half later it still isn’t finished.

However, coming back to it after quite some time off it and I’m looking at getting email for this domain working with Google Apps. I think I had set this up before, because if I try to create a new Google Apps account for this domain I get this error:

“This domain has already been registered with Google Apps. Please contact your domain administrator for instructions on using Google Apps with this domain.”

Ok, well that’s good. I realise that I must have set it up when I was last working on this project – Therefore to access the email’s for this domain the URL should be https://www.google.com/a/mydomainname.com/

However…

When I visit that URL I get the following error:

“Sorry, you’ve reached a login page for a domain that isn’t using Google Apps. Please check the web address and try again.”

It’s now Catch 22 time. “You can’t create that domain because it already exisit and you can’t access that domain because it doesn’t exist…”

Normally an error such as this just takes a little bit of digging on the Internet to find out how to fix this problem – However this is Google itself we’re talking about and as you know Google have about 10^28 support pages – none of which have the correct answer.

Also anyone who has ever attempted to try to actually speek to a human being from Google will know that they are utterly impossible to get a hold of. Attempting to contact any Google employee is more difficult than than tracking down Lord Lucan, contacting the gunman on the grassy knoll, getting an autograph from the Lochness Monster, having dinner with an Alien from another Universe or discovering a simple solution to anti-gravity.

If anyone – and I mean anyone knows how I could find a solution to this problem I would be very grafeful indeed so please, please leave a comment below.

Simon

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1 Comment

1.   Simon Nicol   |  Monday, 22 March 2010 at 7:16 pm

   I’ve found it!!!!

   Yay!!!!

   I was using the wrong URL. If you want to access your domains email you need to use the domains FULL TLD!!

   E.G.

   https://mail.google.com/a/mydomainname.com BEFORE I was using https://mail.google.com/a/mydomainname and I understand now why that couldn’t work because it would mean that only one person/domain would be able to use google apps!

   It all makes perfect sense – when you realise…